Warranty Policy

Last Updated: October 26, 2026

1. Limited Warranty

We stand behind the quality of our tools and are committed to providing reliable products and customer support.

Unless otherwise stated on the product page, we offer a one-year limited warranty from the original date of purchase for eligible products purchased directly from our website.

This warranty covers defects in materials and workmanship under normal use and in accordance with the product's instructions.

2. What Is Covered

This limited warranty covers eligible manufacturing defects, including:

• Defects in materials or workmanship.

• Manufacturing-related failures that occur during normal and intended use.

• Components that fail due to a verified manufacturing defect during the warranty period.

Warranty coverage is subject to inspection and verification by our customer support team.

3. What Is Not Covered

This warranty does not cover:

• Normal wear and tear, including the gradual deterioration of consumable or replaceable parts.

• Damage caused by misuse, abuse, negligence, accidents, or improper handling.

• Damage resulting from unauthorized modifications, repairs, or alterations.

• Damage caused by improper installation, maintenance, storage, or use contrary to the product instructions.

• Damage caused by external factors, including fire, flooding, or other environmental conditions.

• Cosmetic damage that does not affect the product's functionality.

• Products purchased from unauthorized sellers, unless otherwise required by applicable law.

4. How to Make a Warranty Claim

If you believe your product has a manufacturing defect covered by this warranty, please contact our customer support team support@precivatools.com.

To help us process your claim, please provide:

• Your order number or proof of purchase.

• The product name and model number.

• A description of the issue.

• Photos or videos showing the defect, if applicable.

Our team may request additional information to evaluate your claim. Please do not return a product before receiving return instructions from our support team.

5. Warranty Remedies

If a valid warranty claim is approved, we may, at our discretion and as permitted by applicable law:

• Repair the defective product.

• Replace the product or defective component.

• Provide another appropriate remedy.

Any remedy will be determined based on the nature of the defect, product availability, and applicable law. Shipping arrangements and costs associated with an approved warranty claim will be communicated to you during the claims process.

6. Limitation of Warranty

To the extent permitted by applicable law, this limited warranty applies only to the original purchaser and is not transferable unless otherwise required by law.

This warranty gives you specific legal rights. You may also have other rights under applicable federal, state, or local laws.

Nothing in this policy is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited, including applicable implied warranties and consumer protection rights.

7. Contact Us

For warranty questions or assistance, please contact us through our website's Contact Us page or email our customer support team at the email address listed on our website.

Please include your order number and a brief description of the issue so we can assist you more efficiently.

We appreciate your trust in our products and are committed to helping you get the most out of your tools.